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Under Consideration for 2022.3.X, 6000.0.X, 6000.2.X, 6000.3.X, 6000.4.X

Votes

1

Found in

2022.3.61f1

6000.0.48f1

6000.1.2f1

6000.2.0a10

6000.4.0a1

Issue ID

UUM-107674

Regression

No

Microsoft Surface Device freezes when detaching and reattaching physical keyboard attachment to the device in Standalone Player for Windows

-

Reproduction steps:

1. Open the attached project “ReproProject“
2. Open the “SampleScene“
3. Build the Standalone Player for Windows
4. Verify that the UI functions properly (i.e buttons are pressed, text can be entered into the fields)
5. Detach and re-attach the physical keyboard-cover attachment to the Surface device
6. Observe the result

Expected result: UI can be interacted with
Actual result: The device and the UI is frozen and is unresponsive

Reproducible in: 2022.1.0a1, 2022.3.61f1, 6000.0.48f1, 6000.1.2f1, 6000.2.0a10

Reproducible on: Windows 11
Not reproducible on: No other environments tested

Reproducible with:
- Microsoft Surface Pro X, Processor: Microsoft SQ1 Processor @ 3.0GHz (ARM) + Keyboard-Cover attachment
- Microsoft Surface 8 (user reported)
- Microsoft Surface 11 Pro (user reported)

Notes:
- Only reproduces in Standalone Player
- The issue is only reproducible on Surface devices with the keyboard-cover attachment.
- Device and the UI appears to stop freezing after about 20-30 seconds and returns to normal operation
- Also reproducible in an empty project

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