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Fixed in 2020.2.X

Fixed in 2019.4.X, 2020.1.X

Votes

19

Found in

2018.4

Issue ID

1193364

Regression

Yes

Cannot activate license within a docker container

Windows

-

Following this bug report in our forums (https://forum.unity.com/threads/batch-mode-license-activation-fails-in-a-docker-container.748325/), we have discovered that the reason that the license activation fails from within this docker instance is that our implementation of GetInternetReachability seems to fail within the docker container.

I didn't double-check the instance given by the customer ("matissehack/unity"), and can only assume that it represents the same thing that we would have if we had built it ourselves.

Basically, we call CoCreateInstance(CLSID_NetworkListManager, ...), and then call GetConnectivity on the returned instance. This latter call fails, which (eventually) prevents license activation.

Reference: https://stackoverflow.com/questions/17648194/how-can-i-start-my-application-when-network-connection-is-available

Note: the above description was for a bug that a client reported using Unity within a Windows docker container.
But it became an umbrella for more bugs using Unity within a Linux docker container.

  1. Response avatar

    Resolution Note (fix version 2020.2):

    The docker instance masks the machine Id (/etc/machine-id), required for building the license file.
    It is not acceptable that it be left empty.

  2. Response avatar

    Resolution Note (fix version 2020.2):

    Fixed in version 2020.2.0b9

  3. Response avatar

    Resolution Note (fix version 2020.1):

    Fixed in version 2020.1.0f1

  4. Response avatar

    Resolution Note (fix version 2019.4):

    Fixed in version 2019.4.7f1

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Comments (8)

  1. 061654dc607c49de1933b362a0dc9264?d=mm

    jonalbert

    Dec 14, 2020 17:46

    patientfusion.us

  2. Acdc26a6d9393f7441b80c53c4ef9596?d=mm

    Unity2-3drepo

    Jun 18, 2020 15:54

    We were using containers successfully until 2019.3. We only just upgraded to 2019.3

  3. F83ebf1eed1c11af2ff298856f0bb3f3?d=mm

    btristan

    Feb 27, 2020 22:13

    +1

    This is blocking an upgrade to Unity 2019.3 in Ubuntu containers as well.

  4. 60afcb071b465f2a813fc6fbd58cdb13?d=mm

    Sarbakan-Support

    Feb 13, 2020 13:45

    Looks like we can't upgrade to 2019.3 or 2020.1 either.
    At least this issue was reopened after being marked as "won't fix" at first.

  5. B10e5a44a37c0cda91acf4e90d555782?d=mm

    Filiecs

    Feb 11, 2020 17:26

    If this is not fixed it will prevent us from upgrading to 2019.3.

  6. 569959208a89d994f7bb8760a7ea239a?d=mm

    danielo_unity

    Feb 10, 2020 17:54

    After further investigation, this API (INetworkListManager::GetConnectivity) was found to be not working because the netprofm service ("Network List Service") is disabled within this container (matissehack/unity) or the base image, either by accident or by design.
    Re-enabling netprofm is insufficient, as it depends on another service (nlasvc), which must also be re-enabled.
    Furthermore, another critical service is also required, by licensing and perhaps elsewhere: WMI (wmiApSrv).
    I have not investigated beyond this point (license activation passes), but would speculate that there will be other issues (not a huge amount, but some).
    docker is not really used internally. We use VMs. docker support will take time and effort (and users).

  7. 557d55c66789638f06a3ed1af7ee54a1?d=mm

    Nepoxx

    Feb 06, 2020 16:29

    How is "won't fix" acceptable for this issue?

    There's no explanation as to why, nor any workarounds. There's a lot of people using this to automate their Unity builds, this is clearly not acceptable.

    I feel like you guys are actively making sure automating our builds is a pain to sell your Unity cloud build.

  8. Fde4044ec6ff0ed0039dd6cbe58f4cdb?d=mm

    fake_aki

    Nov 12, 2019 12:02

    Seems like the check is just done the wrong way around, since INetworkListManager::GetConnectivity is obviously not an authoritative source of knowledge in practice. The right way would be to attempt to connect to the service first, and to perform a general Internet connectivity check on the network interface as an additional diagnostic if it fails.

    Running Unity in a Docker container is a common pattern for building CI, so this is going to present a major blocker to updating for many people. In our case, releases up to 2019.1 are working well, but with 2019.3 betas we've started to run into trouble.

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