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Fixed in 2020.2.X
Fixed in 2019.4.X, 2020.1.X
Votes
19
Found in
2018.4
Issue ID
1193364
Regression
Yes
Cannot activate license within a docker container
Following this bug report in our forums (https://forum.unity.com/threads/batch-mode-license-activation-fails-in-a-docker-container.748325/), we have discovered that the reason that the license activation fails from within this docker instance is that our implementation of GetInternetReachability seems to fail within the docker container.
I didn't double-check the instance given by the customer ("matissehack/unity"), and can only assume that it represents the same thing that we would have if we had built it ourselves.
Basically, we call CoCreateInstance(CLSID_NetworkListManager, ...), and then call GetConnectivity on the returned instance. This latter call fails, which (eventually) prevents license activation.
Note: the above description was for a bug that a client reported using Unity within a Windows docker container.
But it became an umbrella for more bugs using Unity within a Linux docker container.
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risulkarim-voodoo
Nov 16, 2021 13:33
I am encountering a similar issue from Unity version 2019.4.30f1 and onwards.
My CI Platform is CircleCI and I am using game.ci docker images (based on Ubuntu 18.04). I have unity pro license.The docker image tags with the Unity version 2019.4.21, 2019.4.22, 2019.4.29 worked fine for my existing project. I am seeing a difference in the log when I try to run exact same command for newer versions (2019.4.30 and onwards, including 2020.3.21). I found a key difference, which seems to be, unity 2019.4.30 and onwards can not detect my license to be "Pro" (in log it appears to be Pro License: NO). I am sharing log for the following command to release a seat example:
unity-editor -username "${UNITY_USERNAME}" -password "${UNITY_PASSWORD}" -serial "${UNITY_SERIAL}" -batchmode -nographics -returnlicense -quit || echo "Seat is free."
On Unity 2019.4.29, the output for the command looks like this
'[LicensingClient] ERROR Failed to connect to local IPC
[Licensing::Module] Failed to connect to channel: LicenseClient-root
[Licensing::Module] Successfully launched the LicensingClient
[SignatureVerifier] Application signature verification not supported on this platform.
[Licensing::Module] Successfully connected to LicensingClient on channel: LicenseClient-root
[Licensing::Module] Successfully launched and connected to LicensingClient
Entitlement-based licensing initiated
[LicensingClient] Licenses Updated successfully in LicensingClientLICENSE SYSTEM [20211116 13:4:25] Failed to return license: Unity license has not been activated, and cannot be returned.
Seat is free.
CircleCI received exit code 0'The same command on 2019.4.30 would produce the following log.
'Unity Editor version: 2019.4.30f1 (e8c891080a1f)
Branch: 2019.4/*******
Build type: Debug
Batch mode: YES
System name: Linux
Distro version: #117-Ubuntu SMP Mon Aug 2 21:43:04 UTC 2021
Kernel version: 4.15.0-1110-aws
Architecture: x86_64
Available memory: 70340 MB
[LicensingClient] ERROR Failed to connect to local IPC
[Licensing::Module] Failed to connect to channel: LicenseClient-root
[Licensing::Module] Successfully launched the LicensingClient
[SignatureVerifier] Application signature verification not supported on this platform.
[Licensing::Module] Successfully connected to LicensingClient on channel: LicenseClient-root
[Licensing::Module] Successfully launched and connected to LicensingClient
Entitlement-based licensing initiated
[LicensingClient] Licenses Updated successfully in LicensingClient
[Licensing::Module] License is not active (com. unity. editor .headless). HasEntitlements will fail.
Pro License: NOLICENSE SYSTEM [20211116 12:57:26] Failed to return license: Unity license has not been activated, and cannot be returned.
Checking for leaked weakptr:
Found no leaked weakptrs.
##utp:{"type":"MemoryLeaks","version":2,"phase":"Immediate","time":1637067446176,"processId":246,"allocatedMemory":73206,"memoryLabels":[{"Default":-552},{"Manager":680},{"Serialization":40},{"BaseObject":12296},{"String":14012},{"DynamicArray":86},{"Curl":1112},{"PoolAlloc":120},{"GI":3064},{"VR":80},{"RestService":256},{"License":264},{"UnityConnect":21160},{"Collab":57},{"LocalIPC":99},{"ProfilerEditor":19880},{"Licensing":552}]}
Seat is free.
CircleCI received exit code 0'Similarly, the following android build command works perfectly fine with 2019.4.29.
unity-editor -username "${UNITY_USERNAME}" -password "${UNITY_PASSWORD}" -serial "${UNITY_SERIAL}" -batchmode -nographics -accept-apiupdate -buildTarget Android -executeMethod Voodoo.CI.BuildAndroid.Buildbut when it comes to 2019.4.30 and onwards, the build fails due to missing a valid license. Although It seems to gets activated as expected. The log would look like this.
'Unity Editor version: 2019.4.30f1 (e8c891080a1f)
Branch: 2019.4/*******
Build type: Debug
Batch mode: YES
System name: Linux
Distro version: #117-Ubuntu SMP Mon Aug 2 21:43:04 UTC 2021
Kernel version: 4.15.0-1110-aws
Architecture: x86_64
Available memory: 70340 MB
[LicensingClient] ERROR Failed to connect to local IPC
[Licensing::Module] Failed to connect to channel: LicenseClient-root
[Licensing::Module] Successfully launched the LicensingClient
[SignatureVerifier] Application signature verification not supported on this platform.
[Licensing::Module] Successfully connected to LicensingClient on channel: LicenseClient-root
[Licensing::Module] Successfully launched and connected to LicensingClient
Entitlement-based licensing initiated
[LicensingClient] Licenses Updated successfully in LicensingClient
[Licensing::Module] License is not active (com.unity.editor.headless). HasEntitlements will fail.
Pro License: NO
DisplayProgressbar: Unity license
[1116/125727:ERROR:browser_main_loop.cc(161)] Running without the SUID sandbox! See xxxxx
xcode.google.com/p/chromium/wiki/LinuxSUIDSandboxDevelopment for more information on developing with the sandbox on.
[1116/125727:ERROR:sandbox_linux.cc(308)] InitializeSandbox() called with multiple threads in process gpu-process
[UnityConnectServicesConfig] config is NOT valid, switching to *******
User ******************* logged in successfullyLICENSE SYSTEM [20211116 12:57:32] Starting license activation with account *******************
LICENSE SYSTEM [20211116 12:57:32] Opening xxxxxxlicense.unity3d.com/update/poll?cmd=9&tx_id=62c6bd40d972c8bc1ab8c9c3e1a19a00&(serial removed)
LICENSE SYSTEM [20211116 12:57:32] Posting <?xml version="1.0" encoding="UTF-8"?><root><SystemInfo><IsoCode>C.UTF</IsoCode><UserName>(unset)</UserName><OperatingSystem>Linux 4.15 Ubuntu 18.04 64bit</OperatingSystem><OperatingSystemNumeric>415</OperatingSystemNumeric><ProcessorType>Intel(R) Xeon(R) Platinum 8124M CPU @ 3.00GHz</ProcessorType><ProcessorSpeed>3400</ProcessorSpeed><ProcessorCount>36</ProcessorCount><ProcessorCores>36</ProcessorCores><PhysicalMemoryMB>70340</PhysicalMemoryMB><ComputerName>b43979efe61d</ComputerName><ComputerModel>PC</ComputerModel><UnityVersion>2019.4.30f1</UnityVersion><SupportedLicenseVersion>6.x</SupportedLicenseVersion></SystemInfo><License id="Terms"><MachineID Value="D7nTUnjNAmtsUMcnoyrqkgIbYdM=" /><MachineBindings><Binding Key="1" Value="576562626572264761624c65526f7578" /><Binding Key="2" Value="576562626572264761624c65526f7578" /></MachineBindings><UnityVersion Value="2019.4.30f1" /></License></root>
LICENSE SYSTEM [20211116 12:57:33] Received xxxxxxxxxlicense.unity3d.com/update/poll?cmd=9&tx_id=62c6bd40d972c8bc1ab8c9c3e1a19a00&(serial removed)
LICENSE SYSTEM [20211116 12:57:33] Headers:
HTTP/1.1 200 OK
X-RX: GEN-f2384761-e2f7-4257-9956-27ae0ba3f682
sc-request-id: e6a6df48-d1d1-4192-90d8-340a7fb8f0ac
sc-token-expires-in: 7245
Cache-Control: no-cache, no-store, must-revalidate
Pragma: no-cache
Expires: 0
Vary: Accept-Encoding
Content-Encoding: deflate
Content-Type: text/plain
Content-Length: 161
LICENSE SYSTEM [20211116 12:57:33] Opening xxxxxxxxactivation.unity3d.com/license.fcgi?CMD=9&TX=62c6bd40d972c8bc1ab8c9c3e1a19a00&RX=GEN-f2384761-e2f7-4257-9956-27ae0ba3f682
LICENSE SYSTEM [20211116 12:57:33] Posting <?xml version="1.0" encoding="UTF-8"?><root><SystemInfo><IsoCode>C.UTF</IsoCode><UserName>(unset)</UserName><OperatingSystem>Linux 4.15 Ubuntu 18.04 64bit</OperatingSystem><OperatingSystemNumeric>415</OperatingSystemNumeric><ProcessorType>Intel(R) Xeon(R) Platinum 8124M CPU @ 3.00GHz</ProcessorType><ProcessorSpeed>3400</ProcessorSpeed><ProcessorCount>36</ProcessorCount><ProcessorCores>36</ProcessorCores><PhysicalMemoryMB>70340</PhysicalMemoryMB><ComputerName>b43979efe61d</ComputerName><ComputerModel>PC</ComputerModel><UnityVersion>2019.4.30f1</UnityVersion><SupportedLicenseVersion>6.x</SupportedLicenseVersion></SystemInfo><License id="Terms"><MachineID Value="D7nTUnjNAmtsUMcnoyrqkgIbYdM=" /><MachineBindings><Binding Key="1" Value="576562626572264761624c65526f7578" /><Binding Key="2" Value="576562626572264761624c65526f7578" /></MachineBindings><UnityVersion Value="2019.4.30f1" /></License></root>
LICENSE SYSTEM [20211116 12:57:34] Received xxxxxxactivation.unity3d.com/license.fcgi?CMD=9&TX=62c6bd40d972c8bc1ab8c9c3e1a19a00&RX=xxxxxxxxxxxxxxxx
LICENSE SYSTEM [20211116 12:57:34] Headers:
HTTP/1.1 200 OK
sc-request-id: xxx
Vary: Accept-Encoding
Content-Encoding: deflate
sc-token-expires-in: 7244
Cache-Control: no-cache, no-store, must-revalidate
Pragma: no-cache
Expires: 0
Content-Type: text/xml
Content-Length: 1136
LICENSE SYSTEM [20211116 12:57:34] License activated successfully with user: *******************
LICENSE SYSTEM [20211116 12:57:34] Next license update check is after 2021-11-17T12:57:33
[LicensingClient] Licenses Updated successfully in LicensingClient
No valid Unity Editor license found. Please activate your license.
Checking for leaked weakptr:
Found no leaked weakptrs.
##utp:{"type":"MemoryLeaks","version":2,"phase":"Immediate","time":1637067494366,"processId":319,"allocatedMemory":119339,"memoryLabels":[{"Default":-456},{"Manager":800},{"Serialization":40},{"BaseObject":12296},{"String":14465},{"DynamicArray":214},{"Curl":1112},{"PoolAlloc":120},{"GI":3064},{"VR":80},{"Secure":41592},{"EditorUtility":3480},{"RestService":256},{"License":264},{"UnityConnect":21320},{"Collab":57},{"LocalIPC":99},{"ProfilerEditor":19880},{"Licensing":656}]}
CircleCI received exit code 0'It's clearly an issue with either Unity Hub or Unity 2019.4.30 and onwards. Really looking forward to a solution from Unity side.
-
jonalbert
Dec 14, 2020 17:46
patientfusion.us
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Unity2-3drepo
Jun 18, 2020 15:54
We were using containers successfully until 2019.3. We only just upgraded to 2019.3
-
btristan
Feb 27, 2020 22:13
+1
This is blocking an upgrade to Unity 2019.3 in Ubuntu containers as well.
-
Sarbakan-Support
Feb 13, 2020 13:45
Looks like we can't upgrade to 2019.3 or 2020.1 either.
At least this issue was reopened after being marked as "won't fix" at first. -
ScionOfDesign
Feb 11, 2020 17:26
If this is not fixed it will prevent us from upgrading to 2019.3.
-
danielo_unity
Feb 10, 2020 17:54
After further investigation, this API (INetworkListManager::GetConnectivity) was found to be not working because the netprofm service ("Network List Service") is disabled within this container (matissehack/unity) or the base image, either by accident or by design.
Re-enabling netprofm is insufficient, as it depends on another service (nlasvc), which must also be re-enabled.
Furthermore, another critical service is also required, by licensing and perhaps elsewhere: WMI (wmiApSrv).
I have not investigated beyond this point (license activation passes), but would speculate that there will be other issues (not a huge amount, but some).
docker is not really used internally. We use VMs. docker support will take time and effort (and users). -
Nepoxx
Feb 06, 2020 16:29
How is "won't fix" acceptable for this issue?
There's no explanation as to why, nor any workarounds. There's a lot of people using this to automate their Unity builds, this is clearly not acceptable.
I feel like you guys are actively making sure automating our builds is a pain to sell your Unity cloud build.
-
fake_aki
Nov 12, 2019 12:02
Seems like the check is just done the wrong way around, since INetworkListManager::GetConnectivity is obviously not an authoritative source of knowledge in practice. The right way would be to attempt to connect to the service first, and to perform a general Internet connectivity check on the network interface as an additional diagnostic if it fails.
Running Unity in a Docker container is a common pattern for building CI, so this is going to present a major blocker to updating for many people. In our case, releases up to 2019.1 are working well, but with 2019.3 betas we've started to run into trouble.
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Resolution Note (fix version 2020.2):
The docker instance masks the machine Id (/etc/machine-id), required for building the license file.
It is not acceptable that it be left empty.
Resolution Note (fix version 2020.2):
Fixed in version 2020.2.0b9
Resolution Note (fix version 2020.1):
Fixed in version 2020.1.0f1
Resolution Note (fix version 2019.4):
Fixed in version 2019.4.7f1