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Fixed in 2021.1.X

Fixed in 2019.4.X



Found in




Issue ID




[Audio] "Cannot create FMOD" Error when importing 3D Game Kit project on webGL



This error now appears every time you enter Play mode and fails Build and Run for that project

Repro steps:
- make sure your build target it WebGL
- Download the 3D Game Kit Lite package from the Asset Store, or just download and open the attached project while keeping the WebGL build target
- press play
- notice the errors in the console

CANNOT REPRODUCE: on 2020.2.0b12, 2020.1.0b13 or 2021.1.0a7 , and 2019.4.11f1 or earlier versions of 2019.4
Reproducible on: 2019.4.12f1, 2019.4.15f1, 2020.1.14f1
Regression introduced after: 2019.4.11f1 i.e. first reproducible on 2019.4.12f1

Error: Cannot create FMOD::Sound instance for clip "Ellen_Footsteps_Earth_Walk_01" (FMOD error: An error occured that wasn't supposed to. Contact support. )
Gamekit3D.RandomAudioPlayer:InternalPlayRandomClip(Material, Int32) (at Assets/3DGamekitLite/Scripts/Game/Audio/RandomAudioPlayer.cs:95)
Gamekit3D.RandomAudioPlayer:PlayRandomClip(Material, Int32) (at Assets/3DGamekitLite/Scripts/Game/Audio/RandomAudioPlayer.cs:67)
Gamekit3D.PlayerController:PlayAudio() (at Assets/3DGamekitLite/Scripts/Game/Player/PlayerController.cs:428)
Gamekit3D.PlayerController:FixedUpdate() (at Assets/3DGamekitLite/Scripts/Game/Player/PlayerController.cs:203)

Comments (3)

  1. Cam_Fox

    Jan 13, 2021 01:14

    Bump? We cannot upgrade our IN PRODUCTION project of 2+ years past 2018.4.14f1 to any version of 2019.4x or above, because we get the "Cannot Create FMOD" error with ALL project audio assets, leaving us unable to utilize new assets purchased during the holiday sales. The error message itself is useless and cryptic, making it impossible to find a solution on our own.

    Cmon Unity!

  2. MDV101

    Dec 16, 2020 01:55

    Something I did was switch to pc develop and when my project was ready switch to Webgl, although you can compile whit the error and the executable will come out without problems

  3. MagendanzC

    Dec 04, 2020 08:49

    If there's a workaround for this, please let us know. I've got two classrooms of students learning 3D Game Kit that are blocked by this issue right now.

    We're looking at rolling everyone back to 2019.4.10f1, but that's a pretty serious time commitment for all these kids using district-issued laptops and deploying through Microsoft SCCM.

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