Search Issue Tracker
Fixed in 2020.1.X
Fixed in 2017.4.X, 2018.4.X, 2019.2.X, 2019.3.X
Votes
0
Found in
2017.4
2018.4
2018.4.1f1
2019.2
2019.3
2020.1
Issue ID
1168329
Regression
No
[Android] Video Player cannot play files located in the Persistent Data directory on Android 10
Repro steps:
1. Open QA attached project ” repro_1168329"
2. Build and Run on Android
Actual: An error is displayed on the screen stating that the file cannot be read
Reproducible with: 2017.4.32f1, 2018.4.8f1, 2019.2.5f1, 2019.3.0b3, 2020.0a4
Tested and reproduced on this device:
VLNQA00123, Google Pixel 2 XL (Pixel 2 XL), Android 10, CPU: Snapdragon 835 MSM8998, GPU: Adreno (TM) 540
VLNQA00153, Google Pixel XL (Pixel XL), Android 10, CPU: Snapdragon 821 MSM8996 Pro, GPU: Adreno (TM) 530
Didn’t reproduce on these devices:
VLNQA00262, Sony Xperia XZ Premium (G8141), Android 9, CPU: Snapdragon 835 MSM8998, GPU: Adreno (TM) 540
VLNQA00138, Huawei P20 Pro (CLT-L29), Android 8.1.0, CPU: HiSilicon Kirin 970, GPU: Mali-G72
VLNQA00012, Samsung Galaxy S6 (SM-G920F), Android 7.0, CPU: Exynos 7 Octa 7420, GPU: Mali-T760
VLNQA00002, Samsung Galaxy S5 Neo (SM-G903F), Android 6.0.1, CPU: Exynos 7 Octa 7580, GPU: Mali-T720
-
DPRH
Aug 09, 2021 14:14
Remove "file://" prefix works on small (1Gb video file for me) but not large (10Gb+) files for some reason.
-
visionnaireMedia
Jun 19, 2020 08:50
On unity 2019.3.15f removing "file://" makes the video work.
-
Boccione
May 07, 2020 14:17
Hi,
I'm using Unity 2019.2.6f1 and Andoid 10, and this problem is still not fixed for me. -
xtravision
Mar 04, 2020 06:56
This issue still not fix at all, the videoplayer still not able to play on android 10.
-
Slawomir-Sokol
Jan 16, 2020 12:43
I can confirm that removing the "file://" prefix solved the problem on Unity 2019.2.17f1
-
charlie-peter
Dec 24, 2019 21:13
I'm experiencing this issue with a Pixel 2 and Pixel 3a
Unity 2018.4.10f1
Unity 2018.4.14f1 -
Babybus_Study
Dec 11, 2019 02:31
It seems that the latest version of 2017 still fails to solve this problem. When do you plan to fix it?
-
michaelsorgrr
Dec 09, 2019 02:49
Using 2018.4 LTS on a Pixel 1, I still get the same error "NdkMediaExtractor: can't create http service" when attempting to use a local filesystem url to play a video using a video player component.
I tried removing "file://' prefix and adding "videoPlayer.source = VideoSource.Url", but to no avail.
Is anyone else experiencing the same issue? If not am I missing how can it be resolved?
-
victorluishongchautest
Dec 05, 2019 05:44
For those that found the fix is not working even after the patch, try to use a local file path without the "file://" prefix. Without the "file://' prefix we handle things better.
-
JCereda
Nov 12, 2019 17:26
Still broken in Unity 2018.4 LTS. We need a fix right now.
Add comment
All about bugs
View bugs we have successfully reproduced, and vote for the bugs you want to see fixed most urgently.
Latest issues
- Asset Bundles retain their previous hash and CRC values when an object within a bundle is changed and rebuilt
- APV Reflection Probe Normalization breaks when SSGI is enabled
- Default Custom Components in project have Library counterparts
- [iOS]"The destination host has an erroneous SSL certificate" error is thrown when using UnityWebRequest to connect to the server with a self-signed certificate
- Freeze/crash on DynamicHeapAllocator::Allocate when opening a specific project
Resolution Note (fix version 2020.1):
Fixed an Android 10 video player bug when playing local, external files. Th code change works around what appears to be a bug in Android MediaExtractor's setDataSource function in Android 10. It no longer seems to handle permissions correctly and fails when trying to load local, external files. Assets in the project work, but when trying to access a file local to the device, and the necessary permissions have been granted, it will still fail. Luckily, there is another setDataSourceFd function where we can open the file ourselves and pass in the file descriptor and that works reliably.
Resolution Note (fix version 2019.2):
Fixed an Android 10 video player bug when playing local, external files. Th code change works around what appears to be a bug in Android MediaExtractor's setDataSource function in Android 10. It no longer seems to handle permissions correctly and fails when trying to load local, external files. Assets in the project work, but when trying to access a file local to the device, and the necessary permissions have been granted, it will still fail. Luckily, there is another setDataSourceFd function where we can open the file ourselves and pass in the file descriptor and that works reliably.