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Duplicate in 2019.4.X, 2021.1.X



Found in




Issue ID




[Android] Unity Ad return app to Lock screen



How to reproduce:
1. Open the attached "" project
2. Build and run it on an Android device
3. Press on the button in the Scene (Unity Ad should be shown)
4. When Ad ends - lock and unlock the screen with a side button on the Phone
5. Press on the button in the Scene again

Expected Behavior: The app shows the Ad
Actual Behavior: App minimizes to the lock screen and when you unlock it - the screen is dark

Reproducible with: 2019.4.13f1, 2021.1.0a3

Reproducible devices:
VLNQA00335, Samsung Galaxy S20+ 5G (SM-G986B), Android 10, CPU: Exynos 990, GPU: Mali-G77
VLNQA00015, Samsung Galaxy Note8 (SM-N950W), Android 8.0.0, CPU: Snapdragon 835 MSM8998, GPU: Adreno (TM) 540

Note: Button does not appear on iOS, therefore, could not test

Comments (4)

  1. mudcreekgamesofficial

    May 13, 2022 19:14

    This is marked as a duplicate, but a duplicate of what ?

    Where can we find the issue this is being tracked with for status updates ?

  2. Le-Tuan-Son

    Oct 06, 2021 04:17

    Is this issue fixed on 2019.4.31f1? I don't see it in Known Issues. But I don't see it in Fixes Section also.
    It is marked as Duplicated. But how can I find the root issue to track status?

  3. crazydave678

    Feb 19, 2021 22:58

    I'm having the same issue on pixel 2. The ads are breaking even with "Screen.sleepTimeout = SleepTimeout.NeverSleep;" If I push the lock button twice (off then on) the screen and game will work, but the phone is still locked so the ad won't load. Only way to prevent this is by unlocking the phone before playing the ad. That is on the user's end tho. Not in my control to unlock their device.

  4. blindhorstm

    Jan 25, 2021 14:14

    Same happens with Samsung A8 and Galaxy Tab A

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