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Fixed

Votes

11

Found in

4.3.1f1

Issue ID

584682

Regression

No

Android player occasionally crashes when loading streaming asset bundles

Android

-

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Comments (8)

  1. spotavi

    Dec 30, 2014 20:36

    4.3.1 has a fix for this issue. For emergency we rolled back to this build .

    Still needs a fix on later versions !

  2. yongyoung

    Dec 23, 2014 07:18

    @HAMANO My Log is same to you,How do you fix it?

  3. Simbraska

    Dec 15, 2014 02:52

    Exact same issue happen on galaxy s4, note 7 after loading about 20 levels. Please fix this issue.
    --------------------------

    18:40:59.045: W/Unity(19576): (Filename: D Line: 0)
    12-14 18:40:59.095: D/SSRMv2:Monitor(806): SIOP:: AP = 470, Prev AP = 470, Duration = 10034, PST = 471
    12-14 18:40:59.095: D/dalvikvm(19576): GC_FOR_ALLOC freed 2128K, 29% free 19047K/26632K, paused 33ms, total 34ms
    12-14 18:40:59.095: D/SSRMv2:AmoledAdjustTimer(806): prevTemp = 311, currTemp = 311, prevStep = 5, currStep = 5
    12-14 18:40:59.105: A/libc(19576): Fatal signal 11 (SIGSEGV) at 0x00000000 (code=1), thread 20283 (Thread-8697)
    12-14 18:40:59.215: I/DEBUG(267): *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
    12-14 18:40:59.215: I/DEBUG(267): Build fingerprint: 'samsung/jflteuc/jflteatt:4.4.2/KOT49H/I337UCUFNB1:user/release-keys'
    12-14 18:40:59.215: I/DEBUG(267): Revision: '10'
    12-14 18:40:59.215: I/DEBUG(267): pid: 19576, tid: 20283, name: Thread-8697 >>> com.netmarble.chrono <<<
    12-14 18:40:59.215: I/DEBUG(267): signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 00000000
    12-14 18:40:59.455: I/DEBUG(267): r0 00000000 r1 00000000 r2 00000001 r3 00000000
    12-14 18:40:59.455: I/DEBUG(267): r4 00000000 r5 7a47c500 r6 7835c9c4 r7 7818998e
    12-14 18:40:59.455: I/DEBUG(267): r8 7846117c r9 00000000 sl 812f4790 fp 80b05e20
    12-14 18:40:59.455: I/DEBUG(267): ip 7835c9f8 sp 8bfb09f0 lr 77a523c0 pc 400ce35c cpsr 600f0030
    12-14 18:40:59.455: I/DEBUG(267): d0 0000000000000000 d1 0000000000000000
    12-14 18:40:59.455: I/DEBUG(267): d2 0000000000000000 d3 0000000000000000
    12-14 18:40:59.455: I/DEBUG(267): d4 0496a417305a9482 d5 02a84646abd0c562
    12-14 18:40:59.455: I/DEBUG(267): d6 b42efe701c5b4ddc d7 2b8b07e54a49381f
    12-14 18:40:59.465: I/DEBUG(267): d8 4055794a42abca55 d9 0000000000000000
    12-14 18:40:59.465: I/DEBUG(267): d10 0000000000000000 d11 0000000000000000
    12-14 18:40:59.465: I/DEBUG(267): d12 0000000000000000 d13 0000000000000000
    12-14 18:40:59.465: I/DEBUG(267): d14 0000000000000000 d15 0000000000000000
    12-14 18:40:59.465: I/DEBUG(267): d16 ee985ca36ec743ec d17 5964594aa0fb7da5
    12-14 18:40:59.465: I/DEBUG(267): d18 aac9b4df3c0cf2cf d19 b7484548bca28d33
    12-14 18:40:59.465: I/DEBUG(267): d20 9140f9f6ba2dcd43 d21 9f18b0ed4dc29276
    12-14 18:40:59.465: I/DEBUG(267): d22 7c55eefc2acf7b61 d23 ef2d6081431c0c93
    12-14 18:40:59.465: I/DEBUG(267): d24 000000003f800000 d25 0000000000000000
    12-14 18:40:59.465: I/DEBUG(267): d26 3f80000000000000 d27 0000000000000000
    12-14 18:40:59.465: I/DEBUG(267): d28 0000000000000000 d29 000000003f800000
    12-14 18:40:59.465: I/DEBUG(267): d30 3f986bc0be2ba8b8 d31 3f80000000000000
    12-14 18:40:59.465: I/DEBUG(267): scr 6000009b
    12-14 18:40:59.465: I/DEBUG(267): backtrace:
    12-14 18:40:59.465: I/DEBUG(267): #00 pc 0002335c /system/lib/libc.so (strlen+83)
    12-14 18:40:59.465: I/DEBUG(267): #01 pc 002c53bc /data/app-lib/com.netmarble.chrono-18/libunity.so (MemoryProfiler::RegisterRootAllocation(void*, BaseAllocator*, char const*, char const*)+124)
    12-14 18:40:59.465: I/DEBUG(267): #02 pc 000c8620 /data/app-lib/com.netmarble.chrono-18/libunity.so (set_root_allocation(void*, MemLabelId const&, char const*, char const*)+84)
    12-14 18:40:59.465: I/DEBUG(267): #03 pc 00137880 /data/app-lib/com.netmarble.chrono-18/libunity.so (WWW::FeedUnityWebStream(bool)+392)
    12-14 18:40:59.465: I/DEBUG(267): #04 pc 0039e9c0 /data/app-lib/com.netmarble.chrono-18/libunity.so (AndroidWWW::ReadCallback(void*, void*, int, void*, int)+240)
    12-14 18:40:59.465: I/DEBUG(267): #05 pc 00020bcc /system/lib/libdvm.so (dvmPlatformInvoke+112)
    12-14 18:40:59.465: I/DEBUG(267): #06 pc 00051927 /system/lib/libdvm.so (dvmCallJNIMethod(unsigned int const*, JValue*, Method const*, Thread*)+398)
    12-14 18:40:59.465: I/DEBUG(267): #07 pc 0002a060 /system/lib/libdvm.so
    12-14 18:40:59.465: I/DEBUG(267): #08 pc 00031510 /system/lib/libdvm.so (dvmMterpStd(Thread*)+76)
    12-14 18:40:59.465: I/DEBUG(267): #09 pc 0002eba8 /system/lib/libdvm.so (dvmInterpret(Thread*, Method const*, JValue*)+184)
    12-14 18:40:59.465: I/DEBUG(267): #10 pc 00063e75 /system/lib/libdvm.so (dvmCallMethodV(Thread*, Method const*, Object*, bool, JValue*, std::__va_list)+336)
    12-14 18:40:59.475: I/DEBUG(267): #11 pc 00063e99 /system/lib/libdvm.so (dvmCallMethod(Thread*, Method const*, Object*, JValue*, ...)+20)
    12-14 18:40:59.475: I/DEBUG(267): #12 pc 00058b6b /system/lib/libdvm.so
    12-14 18:40:59.475: I/DEBUG(267): #13 pc 0000d278 /system/lib/libc.so (__thread_entry+72)
    12-14 18:40:59.475: I/DEBUG(267): #14 pc 0000d410 /system/lib/libc.so (pthread_create+240)
    12-14 18:40:59.475: I/DEBUG(267): stack:
    12-14 18:40:59.475: I/DEBUG(267): 8bfb09b0 00000241
    12-14 18:40:59.475: I/DEBUG(267): 8bfb09b4 00000240
    12-14 18:40:59.475: I/DEBUG(267): 8bfb09b8 8219fb50
    12-14 18:40:59.475: I/DEBUG(267): 8bfb09bc 00000001
    12-14 18:40:59.475: I/DEBUG(267): 8bfb09c0 00000016
    12-14 18:40:59.475: I/DEBUG(267): 8bfb09c4 80b05e80
    12-14 18:40:59.475: I/DEBUG(267): 8bfb09c8 7a47c500
    12-14 18:40:59.475: I/DEBUG(267): 8bfb09cc 00000022
    12-14 18:40:59.475: I/DEBUG(267): 8bfb09d0 00000000
    12-14 18:40:59.475: I/DEBUG(267): 8bfb09d4 00000022
    12-14 18:40:59.475: I/DEBUG(267): 8bfb09d8 7a47c500
    12-14 18:40:59.475: I/DEBUG(267): 8bfb09dc 7a47c500
    12-14 18:40:59.475: I/DEBUG(267): 8bfb09e0 80b05e20
    12-14 18:40:59.475: I/DEBUG(267): 8bfb09e4 7785569c /data/app-lib/com.netmarble.chrono-18/libunity.so (get_root_reference_from_header(ProfilerAllocationHeader*)+8)
    12-14 18:40:59.475: I/DEBUG(267): 8bfb09e8 df0027ad
    12-14 18:40:59.475: I/DEBUG(267): 8bfb09ec 00000000
    12-14 18:40:59.475: I/DEBUG(267): #00 8bfb09f0 ffffffff
    12-14 18:40:59.475: I/DEBUG(267): ........ ........
    12-14 18:40:59.475: I/DEBUG(267): #01 8bfb09f0 ffffffff
    12-14 18:40:59.475: I/DEBUG(267): 8bfb09f4 00000000
    12-14 18:40:59.475: I/DEBUG(267): 8bfb09f8 00000000
    12-14 18:40:59.475: I/DEBUG(267): 8bfb09fc 80b05e80
    12-14 18:40:59.475: I/DEBUG(267): 8bfb0a00 80b05e84
    12-14 18:40:59.475: I/DEBUG(267): 8bfb0a04 7835db80 /data/app-lib/com.netmarble.chrono-18/libunity.so
    12-14 18:40:59.475: I/DEBUG(267): 8bfb0a08 00000000
    12-14 18:40:59.475: I/DEBUG(267): 8bfb0a0c 7818998e /data/app-lib/com.netmarble.chrono-18/libunity.so
    12-14 18:40:59.475: I/DEBUG(267): 8bfb0a10 00000000
    12-14 18:40:59.475: I/DEBUG(267): 8bfb0a14 80b05e80
    12-14 18:40:59.475: I/DEBUG(267): 8bfb0a18 8bfb0b24 [stack:20283]
    12-14 18:40:59.475: I/DEBUG(267): 8bfb0a1c 77a7cd84 /data/app-lib/com.netmarble.chrono-18/libunity.so (PlatformThread::Create(Thread const*, unsigned int, int)+144)
    12-14 18:40:59.475: I/DEBUG(267): 8bfb0a20 7818998e /data/app-lib/com.netmarble.chrono-18/libunity.so
    12-14 18:40:59.475: I/DEBUG(267): 8bfb0a24 00000000
    12-14 18:40:59.475: I/DEBUG(267): 8bfb0a28 78461188
    12-14 18:40:59.475: I/DEBUG(267): 8bfb0a2c 00000021
    12-14 18:40:59.475: I/DEBUG(267): ........ ........
    12-14 18:40:59.475: I/DEBUG(267): #02 8bfb0a60 00000000
    12-14 18:40:59.475: I/DEBUG(267): 8bfb0a64 7835c9c4 /data/app-lib/com.netmarble.chrono-18/libunity.so
    12-14 18:40:59.475: I/DEBUG(267): 8bfb0a68 8bb2b5c0
    12-14 18:40:59.475: I/DEBUG(267): 8bfb0a6c 7835c9c4 /data/app-lib/com.netmarble.chrono-18/libunity.so
    12-14 18:40:59.475: I/DEBUG(267): 8bfb0a70 80b05e20
    12-14 18:40:59.475: I/DEBUG(267): 8bfb0a74 78460bcc
    12-14 18:40:59.475: I/DEBUG(267): 8bfb0a78 00000000
    12-14 18:40:59.475: I/DEBUG(267): 8bfb0a7c 778c4884 /data/app-lib/com.netmarble.chrono-18/libunity.so (WWW::FeedUnityWebStream(bool)+396)

  4. ebehemoth

    Aug 27, 2014 05:40

    Our log shows the same issue,
    =============================================================

    I/Unity ( 8264): HLoader:_loadNext(LoadingItem) (at E:\ttw_mob\branch\retry\

    F/libc ( 8264): Fatal signal 11 (SIGSEGV) at 0x00000000 (code=1), thread 12023 (Thread-6998)

    I/DEBUG ( 313): *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***

    I/DEBUG ( 313): UUID: 68a66da6-2f43-4432-bc4c-23aa5d93f374

    I/DEBUG ( 313): Build fingerprint: 'Sony/D5503/D5503:4.4.4/14.4.A.0.108/k___jQ:user/release-keys'

    I/DEBUG ( 313): Revision: '0'

    I/DEBUG ( 313): pid: 8264, tid: 12023, name: Thread-6998 >>> com.play9388.forthehero <<<

    I/DEBUG ( 313): signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 00000000

    I/DEBUG ( 313): r0 00000000 r1 00000000 r2 771eac98 r3 00000000

    I/DEBUG ( 313): r4 773b09e4 r5 820cca0c r6 00000000 r7 7eb10fc0

    I/DEBUG ( 313): r8 774bf6c0 r9 00000e7c sl 774bfc48 fp 820ccb24

    I/DEBUG ( 313): ip 773b0a60 sp 820cc998 lr 76a254e8 pc 4009b464 cpsr 600f0030

    I/DEBUG ( 313): d0 0000000000000000 d1 0000000000000000

    I/DEBUG ( 313): d2 0000000000000000 d3 0000000000000000

    I/DEBUG ( 313): d4 8cf2ab607daae272 d5 ae9c9a1d9cb193b5

    I/DEBUG ( 313): d6 858192ebe403c8ec d7 844a32808e5685aa

    I/DEBUG ( 313): d8 0000000000000000 d9 3fb999999999999a

    I/DEBUG ( 313): d10 0000000000000000 d11 0000000000000000

    I/DEBUG ( 313): d12 0000000000000000 d13 0000000000000000

    I/DEBUG ( 313): d14 0000000000000000 d15 0000000000000000

    I/DEBUG ( 313): d16 23618bbbd6c78e7a d17 49e0a7cad92f0d0f

    I/DEBUG ( 313): d18 6d4e770573ba5e32 d19 fd6ca4e8be97dac8

    I/DEBUG ( 313): d20 136c11fa8ca1278c d21 40517a0003e11bb3

    I/DEBUG ( 313): d22 4725e1021a32eb7a d23 784ec9bd8278a1b7

    I/DEBUG ( 313): d24 000000003f1a1d1c d25 0000000000000000

    I/DEBUG ( 313): d26 3f80000000000000 d27 0000000000000000

    I/DEBUG ( 313): d28 0000000000000000 d29 000000003dcccccd

    I/DEBUG ( 313): d30 c0a0000000000000 d31 3f80000000000000

    I/DEBUG ( 313): scr 6800009b

    I/DEBUG ( 313):

    I/DEBUG ( 313): backtrace:

    I/DEBUG ( 313): #00 pc 00023464 /system/lib/libc.so (strlen+83)

    I/DEBUG ( 313): #01 pc 003024e4 /data/app-lib/com.play9388.forthehero-2/libunity.so (std::basic_string<char, std::char_traits<char>, stl_allocator<char, (MemLabelIdentifier)45, 16> >::operator=(char const*)+20)

    I/DEBUG ( 313): #02 pc 00302ee4 /data/app-lib/com.play9388.forthehero-2/libunity.so (MemoryProfiler::RegisterRootAllocation(void*, BaseAllocator*, char const*, char const*)+124)

    I/DEBUG ( 313): #03 pc 000b6b44 /data/app-lib/com.play9388.forthehero-2/libunity.so (set_root_allocation(void*, MemLabelId const&, char const*, char const*)+72)

    I/DEBUG ( 313): #04 pc 001403e4 /data/app-lib/com.play9388.forthehero-2/libunity.so (WWW::FeedUnityWebStream(bool)+484)

    I/DEBUG ( 313): #05 pc 003f5378 /data/app-lib/com.play9388.forthehero-2/libunity.so (AndroidWWW::ReadCallback(void*, void*, int, void*, int)+200)

    I/DEBUG ( 313): #06 pc 0002034c /system/lib/libdvm.so (dvmPlatformInvoke+112)

    I/DEBUG ( 313): #07 pc 00050fcf /system/lib/libdvm.so (dvmCallJNIMethod(unsigned int const*, JValue*, Method const*, Thread*)+398)

    I/DEBUG ( 313): #08 pc 000297e0 /system/lib/libdvm.so
    ......
    ......
    ......

  5. ebehemoth

    Aug 27, 2014 05:29

    We are suffering the same problem recently. Our game was already launched on Google Play Taiwan market. But the latest build brings such a crash bug which badly blocks our marketing plan.

    Anyone can help here? Or any suggestions?

  6. JSimmons

    Aug 21, 2014 17:54

    Also found in Unity 4.5.1f3

  7. OP_toss

    Jul 17, 2014 19:10

    I'm getting a similar Fatal Signal 11 when loading a scene. In my instance, it happens at the same point whenever I load the second scene, additively, both async and blocking. On Samsung Galaxy S5. Unity version 4.3.4f1.

    May be related to this issue which was apparently fixed:
    http://issuetracker.unity3d.com/issues/crash-with-fatal-signal-11-sigsegv-when-loading-scene-asynchronously

  8. hamano

    Mar 16, 2014 08:43

    F/libc (13825): Fatal signal 11 (SIGSEGV) at 0x00000000 (code=1), thread 600 (Thread-3199)
    backtrace:
    #00 pc 00017224 /system/lib/libc.so (strlen+72)
    #01 pc 00302d6c /data/data/com.xxxx/lib/libunity.so (std::basic_string<char, std::char_traits<char>, stl_allocator<char, (MemLabelIdentifier)45, 16> >::operator=(char const*)+20)
    #02 pc 0030376c /data/data/com.xxxx/lib/libunity.so (MemoryProfiler::RegisterRootAllocation(void*, BaseAllocator*, char const*, char const*)+124)
    #03 pc 000b6c44 /data/data/com.xxxx/lib/libunity.so (set_root_allocation(void*, MemLabelId const&, char const*, char const*)+72)
    #04 pc 001404ec /data/data/com.xxxx/lib/libunity.so (WWW::FeedUnityWebStream(bool)+484)
    #05 pc 003f5a90 /data/data/com.xxxx/lib/libunity.so (AndroidWWW::ReadCallback(void*, void*, int, void*, int)+200)
    #06 pc 0001f6f0 /system/lib/libdvm.so (dvmPlatformInvoke+112)
    #07 pc 0005269b /system/lib/libdvm.so (dvmCallJNIMethod(unsigned int const*, JValue*, Method const*, Thread*)+422)
    #08 pc 00028ba0 /system/lib/libdvm.so
    #09 pc 0002eb60 /system/lib/libdvm.so (dvmInterpret(Thread*, Method const*, JValue*)+228)
    #10 pc 00068631 /system/lib/libdvm.so (dvmCallMethodV(Thread*, Method const*, Object*, bool, JValue*, std::__va_list)+272)
    #11 pc 0006865b /system/lib/libdvm.so (dvmCallMethod(Thread*, Method const*, Object*, JValue*, ...)+20)
    #12 pc 0005b6e3 /system/lib/libdvm.so
    #13 pc 00012eb0 /system/lib/libc.so (__thread_entry+48)
    #14 pc 00012608 /system/lib/libc.so (pthread_create+172)

    stack:
    6e672ac0 6e97a2a0
    6e672ac4 60c670cc /data/data/com.xxxx/lib/libunity.so (MemoryManager::Allocate(unsigned int, int, MemLabelId const&, int, char const*, int)+268)
    6e672ac8 6194c540
    6e672acc 6166b268 /data/data/com.xxxx/lib/libunity.so
    6e672ad0 6168146c /data/data/com.xxxx/lib/libunity.so
    6e672ad4 00000380
    6e672ad8 402666f8
    6e672adc 00000000
    6e672ae0 6194c540
    6e672ae4 00000010
    6e672ae8 00000008
    6e672aec 00000010
    6e672af0 6194c6d0
    6e672af4 0000009c
    6e672af8 df0027ad
    6e672afc 00000000
    #00 6e672b00 00000011
    ........ ........
    #01 6e672b00 00000011
    6e672b04 00000014
    6e672b08 616776f4 /data/data/com.xxxx/lib/libunity.so
    6e672b0c 40299bd0
    6e672b10 6183d9e4 /data/data/com.xxxx/lib/libunity.so
    6e672b14 00000000
    6e672b18 40299bd0
    6e672b1c 6e759d80
    6e672b20 6194c6d0
    6e672b24 00000e7c
    6e672b28 6194cc58
    6e672b2c 60eb2770 /data/data/com.xxxx/lib/libunity.so (MemoryProfiler::RegisterRootAllocation(void*, BaseAllocator*, char const*, char const*)+128)
    #02 6e672b30 6e7aed68
    6e672b34 6e7aed68
    6e672b38 00100000
    6e672b3c 00004022
    6e672b40 00001000
    6e672b44 6e7aed68
    6e672b48 40266428
    6e672b4c 40299bd0
    6e672b50 6e759d80
    6e672b54 616776f4 /data/data/com.xxxx/lib/libunity.so
    6e672b58 6184a144
    6e672b5c 4022f674 /system/lib/libc.so (pthread_create+280)
    6e672b60 ffffffff
    6e672b64 00000000
    6e672b68 00000010
    6e672b6c 6e759de4
    ........ ........

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