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Under Consideration for 6.2.X, 6.3.X

Votes

0

Found in [Package]

6.2.0

6.3.0-pre.1

Issue ID

ARCB-69

Regression

No

[Android] Black Screen instead of the camera stream when AR Camera is used

Package: ARCore

-

How to reproduce:
1. Open the “ReproProject.zip“ project
2. Open the “Scene“
3. Build and Run for Android
4. Accept the Camera permissions

Expected result: Shows the back camera view
Actual result: Shows a black screen

Reproducible with: 6.0.6 (6000.0.57f1), 6.2.0 (6000.0.57f1), 6.3.0-pre.1 (6000.0.57f1, 6000.2.3f1, 6000.3.0b1)

Reproducible environment: macOS 15.6.1 (M4 Max), Windows 11 (Reporters)
Not reproducible environment: No other environment tested

Reproducible with these devices:
VLNQA00617, Xiaomi Redmi Note 11S (2201117SY), Android 11, CPU: MediaTek Helio G96 (MT6781), GPU: Mali-G57 MC2
VLNQA00488, Samsung Galaxy Tab S6 Lite (SM-P615), Android 11, CPU: Exynos 7 Octa (9611), GPU: Mali-G72
Samsung Galaxy Note 10 Lite (Reproters)
Vivo V25E (Reporters)

Not reproducible with these devices:
VLNQA00175, Samsung Galaxy Note 9 (SM-N960F), Android 10, CPU: Exynos 9 (9810), GPU: Mali-G72
VLNQA00335, Samsung Galaxy S20+ 5G (SM-G986B), Android 10, CPU: Exynos 990, GPU: Mali-G77
VLNQA00319, Google - (Pixel 4), Android 13, CPU: Snapdragon 855 SM8150, GPU: Adreno (TM) 640
VLNQA00294, Oppo - (PCDM10), Android 11, CPU: Mediatek MT6779 Helio P90, GPU: PowerVR Rogue GM9446 
VLNQA00431, Xiaomi - (M2011K2G), Android 11, CPU: Snapdragon 888 SM8350, GPU: Adreno (TM) 660

Notes:
- Reproduces on a fresh AR Mobile template
- UI is visisble, but the stream from the camera does not go through

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