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Fixed in 2022.2.X

Fixed in 2020.3.X, 2021.2.X, 2022.1.X

Votes

0

Found in

2020.3

2020.3.17f1

2021.2

2022.1

Issue ID

1380363

Regression

No

[Android] Player crashes with a "'JNI ERROR'" error when built on Android

Android

-

Reproduction steps:
1. Open the attached project "swordgame-android-bugreport.zip"
2. Build and Run the project on an Android device
3. When the project is launched on the device, click "Play"
4. Play the game for 5-8mins

Expected result: The project doesn't crash
Actual result: The project crashes

Reproducible with: (2020.3.23f1), (2021.2.4f1, 2022.1.0a16)
Could not test with: (2019.4.33f1) (Errors when downgraded)

Reproduced with these devices:
VLNQA00001, Google Pixel 2 (Pixel 2), Android 11, CPU: Snapdragon 835 MSM8998, GPU: Adreno (TM) 540
VLNQA00316, Samsung Galaxy Note10 (SM-N970F), Android 9, CPU: Exynos 9 Series 9825, GPU: Mali-G76
VLNQA00225, Qualcomm null (SDM845 for arm64), Android 8.1.0, CPU: Snapdragon 845 SDM845, GPU: Adreno (TM) 630
VLNQA00264, Samsung Galaxy S10+ (SM-G975F), Android 10, CPU: NOT FOUND, GPU: Mali-G76
VLNQA00078, Motorola Nexus 6 (Nexus 6), Android 7.1.1, CPU: Snapdragon 805 APQ8084AB, GPU: Adreno (TM) 420
----------, Samsung S21 (SM-G991U), Android 11, CPU: Snapdragon 888, GPU: Adreno (TM) 660
VLNQA00286, Meizu Pro 5 (PRO 5), Android 7.0, CPU: Exynos 7 Octa 7420, GPU: Mali-T760

Not reproduced with these devices:
VLNQA00313, Huawei Y6 Ⅱ Compact (HUAWEI LYO-L01), Android 5.1, CPU: MediaTek MT6735, GPU: Mali-T720
VLNQA00391, Xiaomi Redmi 9A (M2006C3LG), Android 10, CPU: MediaTek Helio G25 (MT6762G), GPU: PowerVR Rogue GE8320
VLNQA00335, Samsung Galaxy S20+ 5G (SM-G986B), Android 10, CPU: Exynos 990, GPU: Mali-G77
VLNQA00288, Samsung Galaxy J7 (SM-J730F), Android 8.1.0, CPU: Exynos 7 Octa 7870, GPU: Mali-T830
----------, Huawei - (ELS-NX9), Android 10, CPU: NOT FOUND, GPU: Mali-G76

Customer's tested devices that reproduced the issue:
Google Pixel 5, Android 12
Samsung Galaxy S21
Xiaomi Pocophone F1, Android 9

Notes:
-Issue does not reproduce on IOS
-If the game is left in idle mode and not played, the crash won't happen

  1. Resolution Note (fix version 2022.2):

    Fixed in 2022.2.0a3

  2. Resolution Note (fix version 2022.1):

    Fixed in 2022.1.0b7

  3. Resolution Note (fix version 2021.2):

    Fixed in 2021.2.11f1

  4. Resolution Note (fix version 2020.3):

    Fixed in 2020.3.29f1

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